Zagers Pool & Spa at 320 East Lakewood Boulevard, Holland, Michigan.

As far as the quality of the hot tub and cover we purchased...all excellent. The reason I did not mark great was due to the amount of time it took to get both. Jay, our customer rep from Zagers in Holland, Michigan, did all he could to find out why the tub was taking so long. At one point, we almost cancelled the order. Jay reassured us it was on its way and would arrive. He agreed it was taking longer than it should and apologized on behalf of Zagers. Then when it arrived ..the cover was not with it. We had to use a cheaper cover and the other one took a month to arrive. Again...Jay apologized for the company. We have enjoyed the availability of getting the products we need to care for our new tub. Now that it is here...we enjoy it each night! We are also happy with Jay, as our rep, whom we can call or text if there is a problem and he will help us find solutions.